top of page

Frequently Asked Questions

  • General Information

1. What is MH Percussion Ltd?

MH Percussion Ltd is a steelpan manufacturing company based in Trinidad & Tobago, specializing in handcrafted steel drums and percussion instruments for musicians, schools, and music stores worldwide.

2. Where are your steelpans made?

All our steelpans are proudly crafted in Trinidad & Tobago by skilled tuners and artisans using traditional and modern techniques.

​3. What makes your steelpans different from others?

​We use premium materials, expert craftsmanship, and precise tuning to produce instruments with rich tone, excellent durability, and consistent quality

4. Do you manufacture your own barrels?

Yes, we are equipped to manufacture 55-gallon steel drums and other sizes used in the production of steelpans

5. Are your steelpans suitable for beginners or only professionals?

We offer steelpans for all levels—beginners, students, intermediate players, and professional musicians

  • Ordering & Products

6. What types of steelpans do you offer?

​We manufacture and sell a full range of steelpans, including Tenor, Double Second, Guitar, Cello, Tenor Bass, and Six Bass pans.

7. Can I customize my order?

Yes, we offer customizations such as finish (chrome, painted, powder-coated), notes layout, and even logos upon request.

8. How do I place an order?

​You can place an order through our website’s contact form, via email, or by calling us directly. Online ordering will be available soon.

9. Do you accept bulk or wholesale orders?

Yes, we work with schools, music stores, and distributors. Please contact us for wholesale pricing and lead times

10. What is your average turnaround time for an order?

Turnaround time varies depending on the size and complexity of the order but is typically 4–8 weeks for individual pans and longer for bulk orders.

  • Shipping & Delivery

11. Do you ship internationally?

Yes, we ship worldwide. Shipping costs and delivery times vary by location.

12. How is shipping calculated?

​Shipping costs are based on the size of the order, packaging requirements, and the destination. We provide quotes before confirming orders

13. How are the steelpans packaged for shipping?

We use reinforced, protective packaging to ensure your steelpan arrives safely. For large orders, we offer palletized or crated shipping.

  • After-Sales & Support

14. Do you offer tuning services?

Yes, we offer re-tuning services for MH Percussion pans and others. Tuning services can be done locally or by arrangement for international clients.

15. How do I care for and maintain my steelpan?

​Keep your steelpan dry, clean, and stored in a case when not in use. Avoid placing heavy objects on it and periodically check tuning.

16. Do your steelpans come with a warranty?

Yes, we offer a warranty on workmanship and tuning for a specified period. Contact us for specific warranty terms.

17. Do you sell accessories like mallets or stands?

Yes, we offer steelpan mallets, stands, and protective cases as add-ons to your order.

  • Learning & Community

​18. Do you offer lessons or educational resources?

​We provide beginner guides and can connect you with experienced steelpan instructors. Online tutorials are coming soon.

19. Can I visit your workshop?

Visits to our workshop can be arranged by appointment. Please contact us to schedule a visit

20. Do you participate in festivals or expos?

​Yes, we regularly participate in music expos, steelpan festivals, and cultural events. Follow us on Instagram or check our Events page for updates.

bottom of page